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My manager thinks AI will cut our audit time by 60% this year

Last month at our small firm in Columbus, the partner rolled out an AI tool for reviewing expense reports. I've been running it on real files from Q3 and so far it misses about 1 in 20 clear errors a human catches. Has anyone else seen their bosses overpromise on AI accuracy like this?
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gavin228
gavin22813d ago
1 in 20 might not sound like a lot but when you are running thousands of expense reports that adds up to a ton of missed stuff. A human auditor would catch those by just checking the weird outliers but the AI just plows through them like they aren't there. I get that managers see a big number like 60% and get excited, but if the tool is missing clear errors then you are just trading one problem for another. The real time save comes from combining the AI with a quick human review, not replacing people outright.
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kimfisher
kimfisher13d ago
Bet your manager thinks 1 in 20 is "close enough" too.
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the_piper
the_piper13d ago
Actually 1 in 20 is pretty good for a first run and managers know that. The partner probably understands that AI is going to miss stuff but they are looking at the bigger picture of workflow efficiency. If that tool is doing the boring repetitive pass on 2000 reports and only missing 100 of them, a human can just scan through those 100 flagged ones in an hour instead of grinding through all 2000 over three days. The 60% time cut comes from rearranging your whole process not from expecting the AI to be perfect. Plus that 1 in 20 miss rate will probably get better as the tool learns from your firm's specific data.
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