Tried letting AI schedule my grooming appointments for a month

I run a small dog grooming shop in Portland and last month I tested that AI booking software Fetchly against my old paper calendar system. The AI double booked me twice and put a Great Dane in a 30 minute slot meant for a Chihuahua. Has anyone else found these AI tools just can't handle real-world chaos like a dog that sheds twice its body weight?

3 comments

3 Comments

drew_jones313d ago

I used to be all in on AI scheduling tools until my bakery tried one last year. It kept scheduling bread deliveries at 3 AM because it couldn't tell the difference between "rush order" and "routine restock." That Great Dane story hits hard because these systems just don't get the basic chaos of real life. They see neat little time blocks but ignore the messiness that comes with actual customers and their unpredictable needs.

foster.tessa3d ago

@drew_jones31 did the bakery ever try just training it on past orders or did the system not allow that kind of tweaking? Curious if the problem was the tool itself or how it was set up.

park.miles3d agoMost Upvoted

Ngl the tool worked fine if you knew how to tweak it, @foster.tessa.