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The self-checkout at my store just ate a customer's $50 bill and the system said 'transaction complete'
Happened yesterday afternoon, right in the middle of a rush. The machine took the cash, the drawer didn't open, and the screen just thanked her for shopping. Our district manager said the new AI cash handling system 'learns from errors' and we can't override it without a 24 hour review. The customer had to leave without her change or her money. How is a machine that can't give back a fifty supposed to take my job? Has anyone else had a cash handling bot fail this badly?
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terry83518d ago
Wait 24 hours for a review? That's insane! The machine already stole her money, now it's stealing her time too. This isn't learning, it's robbery.
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phoenix_bailey18d ago
Robbery is a pretty strong word for it.
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