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I finally saw the warning signs in a vendor contract before it was too late
Ngl, I was reviewing a renewal from our logistics provider in Cleveland and noticed they quietly added a 15% surcharge clause tied to fuel index changes that wasn't in the original terms. My ops manager flagged it during a routine audit, and when I called the rep, he said it was standard language but couldn't explain why it was buried on page 14. Has anyone else caught sneaky add-ons like this slipping into renewals, and how do you push back without burning the relationship?
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moore.beth6d ago
Fuel surcharges are pretty much standard in logistics these days, so maybe the real question is why you didn't expect one on a renewal. Page 14 is a weird spot, sure, but the rep probably just copied the boilerplate from another contract without thinking about it. You could have picked up the phone and asked for a modest cap on that percentage before you even brought your ops manager into it. Pushing back over a clause that barely moves your annual cost might be the thing that actually burns the relationship.
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