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Always rushed through consults, but a repeat client's feedback made me slow down.
Taking an extra five minutes to listen has cut my redo requests by half.
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caseythompson6mo ago
That bit about cutting redo requests in half, a buddy of mine learned the same thing. He started adding a few minutes to just talk it out and it worked out way better.
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jessica_moore6mo ago
A short chat upfront really does save a ton of time fixing things later.
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smith.nancy6mo ago
Remembered I used to be the king of the rushed haircut consult. Told a guy "short on the sides" once and he came back looking like I'd used a lawnmower. Turns out he meant a two guard, not a half-inch blade. Now I point at pictures like my life depends on it. That extra minute saves a whole lot of "oh, you meant that short.
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