The liquidity crisis part really hits home for me.

Did your friend ever have a run-in with an old-school ranger that made the park come alive? My pal Eric was at Acadia years ago and a ranger showed him how to identify owl pellets under a specific tree, sharing a story about a barred owl that had nested there for generations. He said that moment, watching the ranger's eyes light up, gave him chills because it felt like inheriting a secret. Now when he uses those audio guides, he says it's like listening to a textbook narrated by a robot, and all the magic just leaks out. What do you suppose it would take to bring that human spark back into park tours?