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Why our warehouse automation project went wrong and what we learned about AI jobs

Last year, my company put robots in to sort packages. They were supposed to save time and cut jobs. But the AI kept misreading labels, causing huge delays. We had to bring back human workers to fix the errors. It made me see that AI isn't perfect, and we need to think more about how it affects people's work.
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4 Comments
rowan715
rowan7151mo ago
Sure, but does one messed up project mean the whole idea is broken? New tech always has bugs at the start, right? People said cars would never replace horses because they broke down all the time. Now we just fix the software and try again. Is a sorting robot glitch really that different from a conveyor belt jamming?
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adams.uma
adams.uma1mo ago
Ever see those self-driving cars get confused by plastic bags?
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the_ben
the_ben1mo ago
Totally get that argument, used to say the same thing about early tech problems. But seeing a two ton car slam on the brakes for a shopping bag drifting across the street hits different than a robot arm dropping a box. It shows the system can't tell a real threat from trash in the real world, which feels like a whole other level of bug. Makes you wonder how it handles a kid's balloon or some shredded plastic in the rain. That stuff isn't a rare glitch, it's everyday life on the roads.
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karencampbell
Rowan715, you gotta test with real-world junk first.
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