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Just read in a trade journal that over 40% of false alarms in monitored systems are caused by user error, not equipment failure.
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max_brown6d agoMost Upvoted
Our old system went off constantly until the company sent a tech out for a free training session. He showed us how to properly arm it with the delay and everything. We went from maybe three false alarms a month to maybe one every six months. That hands on walk through made all the difference.
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sage_moore376d ago
Right, like max_brown said... it's always about the training. People just get handed a keypad and a manual and get told to figure it out. My old apartment had that same issue. The alarm would scream every time someone opened the patio door wrong. The super finally came by and showed us you had to hit "home" and not "away" if people were inside. Simple fix, but nobody ever tells you.
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