Postmortem on our self-hosted vs vendor analytics choice

We finally pulled the plug on our self-hosted product analytics after 9 months of babysitting the infra, and moved to a paid vendor. The breaking point came when a schema migration took down our dashboards for a full workday, right before a Board review. We went with a mid-tier platform, about $700 a month, but I'm second guessing if the data piping into our Salesforce is even worth it now. Has anyone else made this jump and regretted losing that data control, or found a good middle ground?

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