Loading…
31
Rant: Our CRM migration wiped out 2 weeks of pipeline data
We switched platforms last Tuesday and the import tool silently dropped every deal older than 60 days. I only noticed when my forecast showed 40% less than Monday. Our account manager said 'it should have worked', but now I'm rebuilding 14 opportunities from memory. Has anyone else had a data migration that just ate records without any error message?
1 comments
Log in to join the discussion
Log In1 Comment
jamie_adams29d ago
...and that's the part that gets me, "it should have worked" like what does that even mean? You had one job, which was to move my data from point A to point B, and instead it just ate 2 weeks of my life like a hungry hungry hippo. I had a similar thing happen with a billing system once, it quietly dropped every invoice over 90 days old and nobody noticed until the end of the quarter. The worst part is there's no error log, no warning, just a nice clean import screen that lies to your face. I hope you at least have some backup or email trail for those 14 deals, because rebuilding from memory is the actual worst.
4