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My client who's a therapist said my shop feels like a 'safe space' for men to talk, which made me wonder if we're doing more than just haircuts.
He mentioned that for some of his patients, our 30-minute appointment is their only real conversation all week, and now I'm thinking about how to better handle those quiet moments without forcing chatter.
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mianelson28d ago
Isn't that more about listening than talking?
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the_susan28d ago
Listening is the real work of any good conversation.
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ward.kim28d ago
Yeah exactly, that's what she's saying. The listening part is the actual work, not just waiting for your turn to talk.
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