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Overheard a tech support guy say 'just reboot it twice' and I lost it
Last week I was waiting at the DMV in Columbus and this dude on the phone with his cable company was told to unplug his modem, wait 30 seconds, plug it back in, and if that failed, do it AGAIN. I had the exact same runaround three days prior for my own outage, so I asked him if he got a service credit. He said no, and I realized we never demand money back for the wasted hour, we only ask for the fix. Has anyone else gotten a partial refund just by asking for one on the spot?
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grant47810d ago
Wait, you actually got a service credit from the cable company?
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