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Rant: Our new automation script sent 5000 test emails to the CEO's personal account
Last month in our Chicago office, I was setting up a new workflow in our marketing platform. I wrote a script to pull a list of contacts for a test campaign, but I forgot to filter out the internal email tag. It ran overnight and sent 5000 'Welcome to the Beta' messages to our own CEO. The next morning, his first message to our ops channel was just 'My inbox is on fire...' Anyone have a good way to build a solid sandbox for these kinds of tests?
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king.eric12d ago
My inbox is on fire" is a legendary response. I once accidentally texted a whole group chat a test message that was just "asdf" over and over. For a sandbox, we just use a dedicated test domain that only our team can see.
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emmam8912d ago
That dedicated test domain is smart. It makes me wonder about the human side of testing, though. We had a client once who kept using their live site login on the test version. They'd get locked out and call support, confused. No matter how clear we made the labels, some people just don't see them. You have to plan for the real world messiness, not just the perfect setup.
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