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Procurement software crashed mid-order and it changed how I check everything
Last Tuesday I was putting through a purchase order for 40 laptops at my company, about $28,000 total, and the system just froze during the final approval step. I waited, refreshed, tried again, and it went through twice. Then one of those orders got canceled by IT automatically, but the funds were already held, so my budget showed negative for two days. Accounting had to manually reverse it, and my boss was breathing down my neck asking what happened. That whole mess convinced me to never trust the automated confirmations again. Now I screenshot every step and send a follow-up email to the finance team before I close anything out. Has anyone else had a software glitch like this wreck their quarterly spending plan?
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jadej501mo ago
My coworker once double-paid a vendor $12k because the app showed a "failed" error.
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blake7921mo ago
That $28k duplicate is the kind of thing that gives you trust issues with software forever. I feel for you, especially since the double-charge was sitting there for two days with accounting staring at it.
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