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A client told me to just 'figure it out' when I asked about the project scope
We were standing in his kitchen in Denver, and he waved his hand at a whole wall he wanted opened up. I asked for the blueprints and he just said 'I trust you, make it work'... Has anyone else had a client refuse to give clear details and then get mad later?
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claire_davis318d ago
Oh man, that "I trust you" line is such a trap. Reminds me of when my aunt asked me to paint her living room "a nice blue." I went with this bold cobalt, she wanted baby blue. The whole "make it work" thing just means they don't want to do the thinking but will definitely have opinions later.
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claire8728d ago
Had a friend who wanted a custom bookshelf. Wouldn't pick a height, just said "tall." I built it to the ceiling. Turns out he meant tall like a normal bookcase, not a library ladder situation. He was pretty quiet when he saw it. Still not sure if he was mad or impressed.
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