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Remember when you could just call the bank and get a real person to fix a credit report error?
I had a $120 medical bill from a clinic in Austin hit my report in 2019, and it took me one phone call and a week to clear it. Now the whole thing is a maze of automated systems and online forms that take forever. Has anyone else found a good way to actually talk to a human at the credit bureaus these days?
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faith_shah881d ago
Ugh, I saw a news story about this. They said the bureaus cut back on phone staff to push everything online. It's a real pain when you need a simple fix fast.
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blair_nguyen1d ago
It's not just a pain, it's a real problem for people who aren't comfortable online or have tricky cases. The whole "go to the website" message feels like a brick wall when you're stuck. They save money on staff but waste hours of our time trying to find answers in their poorly designed help sections. It turns a quick phone call into a whole stressful project.
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rowan_wells3019h ago
Tell me about it, drives me nuts.
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