Loading…
19
My third week scooping ice cream, a kid asked for a refund because I didn't scoop enough.
Kid's mom backed him up too, manager actually gave him a new cone with an extra scoop for free. Has anyone else had a customer demand a ridiculous refund over something tiny?
3 comments
Log in to join the discussion
Log In3 Comments
ivan7742mo ago
Yeah but what was the kid's reaction when the manager caved? Did he smirk or act all innocent? That tells you everything about whether it was a legit complaint or just a scam.
0
aaron7402mo ago
A kid who's actually disappointed doesn't do a fist pump. That's just human nature right there.
7
patricia2622mo ago
Three years ago I had a kid try this exact routine on me at a restaurant - he complained the burger was cold after eating half of it. When the manager offered a free replacement, the kid jumped up and fist-pumped, then caught himself and tried to act all shy. That told me everything I needed to know right there, because a legit complaint would have gotten a quiet "okay" or a relieved smile, not a victory dance.
3