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My "quick" client onboarding upgrade ate up 40 hours before I got it right
I spent last month trying to streamline how we collect information from new clients, thinking it'd be a weekend project. Turns out integrating the forms with our existing email system and avoiding duplicate entries took a full work week plus overtime. Has anyone else run into a simple process fix that ballooned into a huge time sink for their business?
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christopherh791mo ago
Wow, that sounds frustrating. I had a similar thing happen with trying to add a simple RSS feed to our company blog, ended up tinkering with it for two weekends straight because the plugin kept breaking the site layout. It really makes you wonder if the time saved is ever worth the initial headache.
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davidkim1mo ago
The 40 hour surprise is actually a sign your business is growing faster than your tools can handle. Most people blame the software or their own planning, but it's usually a workflow mismatch that's been building up for months. If you look at how clients actually send you info versus how your system expects to receive it, you'll find the real bottleneck is in the gap between those two things.
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