Honestly, that fire story is exactly what worries me. How often are you guys actually finding old panels that just can't handle the extra load? It seems like that's the real make-or-break part of the job.

Yeah that "cut in half" thing is real, saved me so much time.

Last month, my grandma learned to use her new iPhone in just seven days. Hey @hannahyoung, I see why your mom has trouble, but phones are actually really easy these days. They come with voice help and simple settings right out of the box. Many older people catch on fast when they have good instructions. The real issue might be that we expect them to fail. With a bit of time, most phone problems turn out to be no problem at all.

My friend's models kept inching forward on his glass shelves. He cut some of that waffle-pattern shelf liner to size, and they haven't budged since.

Got way too into a podcast about missing hikers last year. Started timing my own dog walks by when this one guy in a blue hoodie always jogs past my street. Never would have clocked his schedule before.