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17h ago
inI tried to pay cash for a coffee in Seattle and the barista looked confused.
Wait, @logan_mitchell, the honey guy didn't even have cash for change?
21h ago
inA customer told me my shop's estimate process was confusing
Our shop started listing parts separately last year and the customer feedback has been way better.
1d ago
inCan we talk about using a thermal camera on a service call yesterday?
Wait, backstabbed outlets can get that hot? I thought they just caused loose connections and flickering.
2d ago
inI found out our local foundry used to pour a specific alloy for ship propellers back in the 50s
That manganese bronze alloy is the real story here. It was a big deal back then because it could handle salt water without rusting away. I bet the guys pouring those propellers had skills we don't even see anymore. It's like what @brianreed said about the old gear tooling, that knowledge just disappears when the work leaves. Makes me sad to think all that specific know-how for mixing and pouring that special metal is probably just gone now, not written down anywhere.
2d ago
inMy dive partner insisted we double-check the winch on a salvage job in Galveston, and it saved us from a real bad day.
What made you decide to trust your gut over the list this time? Spencer400's coffee comment really paints a picture.