Best shift vs worst shift in the same week? I had both
Last Tuesday I had a perfect night. 42 covers, team worked like a machine, every ticket came out in under 12 minutes, and the expo even cleared the pass before I had to call it. Then Saturday hit. We got slammed with 75 covers and the new guy on saute kept burning the shallot butter, I had to re-fire 3 steaks in a row, and my fry cook dropped a whole 40lb bag of fries on the floor at 7pm. Same kitchen, same menu, completely different reality. Does anyone else feel like the difference between a good night and a bad night is just one piece of the puzzle you can't control? Like maybe the team or the timing or just the luck of who walks in the door?